Privacy Policy
Last updated: March 10, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Email address, username, and password when you create an account
- Wallet Information: Hyperliquid wallet addresses you choose to connect for tracking purposes
- Payment Information: Payment details are processed securely through Stripe and are not stored on our servers
- Usage Data: Information about how you use our service, including analytics and tracking data
- Location Data: General location information based on your IP address for analytics purposes
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Analyze usage patterns and trends to improve user experience
- Detect, prevent, and address technical issues and security threats
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf (e.g., Stripe for payment processing)
- Legal Requirements: If required by law or in response to valid legal requests
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Your Consent: With your explicit consent for any other purpose
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
- Data is encrypted in transit using SSL/TLS
- Payment information is handled exclusively by Stripe (PCI-DSS compliant)
- Access to personal data is restricted to authorized personnel only
- Regular security audits and updates are performed
5. Blockchain Data
Important: Blockchain data is public by nature.
- Wallet addresses you connect are used only to fetch your trading data from public blockchains
- We do not have access to your private keys or funds
- Transaction data is retrieved from public blockchain explorers and DEX protocols
- We do not share your connected wallet addresses with third parties
6. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Your Rights
You have the right to:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information (account deactivation)
- Data Portability: Request a copy of your data in a structured format
- Opt-out: Opt-out of marketing communications at any time
To exercise these rights, please contact us through your account settings or our support channels.
8. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Through our Discord server: discord.gg/rPYjhZSbMF
- Via social media: @TrendwaveLtd